This family-friendly resort is located in the prime area of Phuket. It is a short stroll from the hotel to Phuket Town and 10 minutes away from the famous Patong Beach. Bars, pubs and clubs are close by and the hotel is not far from the Ban Zaan Fresh Market. It is only a 3-minute journey from the hotel to the Jungceylon shopping complex and Phuket International Airport is 40 minutes’ drive away.

Junior suites, suites, 2 studios and 90 double rooms are available to guests in a 3-storey main building and a 2-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, a complimentary babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.