Enjoying a central location in Pattaya, the hotel is conveniently located near shopping, dining and entertainment venues. The hotel is a 15-minute walk from Pattaya Beach, while the night life of Walking Street is less than 10 minutes' drive from the hotel. The Sanctuary of Truth and the Alcazar Cabaret Show are also within easy reach of the hotel.

The hotel has a lift and features 5 suites and 74 double rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.