The hotel is located on a quiet part of the sandy Jomtien Beach, only 2 hours from Suwannabhumi Airport in Bangkok. The centre of South Pattaya is only a 10-minute drive away and there are shopping facilities around 15 minutes away by car. It is a 15-minute drive to Nong Nooch Garden, 20 minutes' drive to North Pattaya and Mini Siam and half an hour by car to the Tiger Zoo.

Guests have a choice of 361 rooms, including 36 single rooms, located in a 14-storey main building and an auxiliary building. In the air-conditioned hotel, guests are welcomed in the lobby with 24-hour reception desk and a -hour check-in/check-out service. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.