The hotel is located in the heart of Alcúdia Bay and only 500 m from a white sandy beach. Various restaurants, bars and shopping venues are about 100 m from the hotel, which is some 200 m away from links to the local public transport network and within 5 km of the town of Alcúdia and its marina.

The hotel has 2 lifts and features 32 junior suites and 210 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.