This bungalow complex is ideally located in Playa Blanca's tourist centre, just 800 metres from the nearest beautiful sandy beach, Playa Flamingo. The town centre is only 700 metres away and offers plenty of shopping and entertainment opportunities and a bus stop is situated approximately 500 m from the hotel. Worthwhile excursions include Papagayo beach which is only 5 km from the hotel.

360 rooms, including 36 suites, 137 studios and 152 double rooms, are located on 2 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The bungalow complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel doctor. Cyclists can make use of the bicycle storage area and hire service (for a fee). A fax machine is available for guests' business needs.