This charming luxury hotel is located in the tourist centre of Playa Blanca in the middle of wonderful well-tended gardens just a few minutes' walk from the town centre. It is situated directly next to the sea, overlooking the sporting harbour, Marina Rubicón. Surrounding the hotel are numerous shops, boutiques, cafés, bars and restaurants as well as a lively nightlife venues to choose from. The beautiful sandy bay of Playas de Papagayo is only around 5 km away and links to the public transport network lie 900 m away. Lanzarote Airport is about 35 km away.

The holiday village has 22 suites and 233 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.