This hotel is located directly beside the sea and is just across the promenade from the sandy bay of Playa Dorada. The centre of Playa Blanca is only 10 min away where guests will find scores of shops and other entertainment venues. Links to the public transport network are 400 m from the hotel.

The hotel has 51 junior suites, 290 suites and 44 double rooms, which are located on 5 storeys and are reachable by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.