This attractive beach hotel is centrally located in the tourist town of Playa de las Americas. The inviting sandy Playa del Camison, with its turquoise-blue waters, is just 400 m away. Links to the public transport network are a few paces away (around 400 m) and the Playa de las Vistas beach is situated about 600 m away. The main beach is 1.2 km away and it is a 15-minute walk to the town centre. Many shops, countless restaurants, diverse bars and nightlife venues are to be found in the vicinity and the airport is located around 18 km away.

The holiday village has 241 double rooms, which are located on 2 storeys and are reachable by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a childcare service, a car hire service, medical assistance, a laundry service and a hotel doctor. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.