The hotel is located 400 m from the sandy beach, and the closest cities are El Arenal (5 km), Palma de Mallorca (13 km) and Can Pastilla (4 km). It is also within easy reach of city centre, tourist information, bars, restaurants, supermarkets and bus stops. Distance from the hotel to: disco (300 m), Palma Aquarium (2 km), Aqualand (5 km), PMI Airport (8 km), Mega Park (700 m) and Bierkönig (250 m).

The hotel welcomes guests in a 12-storey building with 3 lifts and 180 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for no extra charge. A fax machine is available for guests' business needs.