This apartment complex is located on a main road and only roughly 200 m from the long sandy beach of Playa del Ingles. Within the complex itself, guests will find various shopping and entertainment venues. Links to the public transport network are to be found only about 100 m away. Las Palmas, the capital of Gran Canaria, is approximately 55 km away and Gran Canaria airport can be reached by car in about 30 minutes (35 km).

The apartment hotel welcomes guests in a 5-storey building with 3 lifts and 121 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests who have booked all-inclusive will receive a welcome drink. Amenities include a baggage storage service, a cash machine and a drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a car hire service, a transfer service and an alarm call service. A projector and a photocopier can be found in the conference area.