Centrally located close to a small bay that can easily be reached in just 5 minutes walk, this hotel lies about 500 m from the Playa del Inglés. Scores of shopping and entertainment venues as well as links to the public transport network are located in the immediate vicinity. Las Palmas Airport is around 30 km away.

250 rooms, including double rooms, are located on 9 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.