This hotel is centrally located just 800 metres from the beach of Playa del Inglés and the promenade. Yumbo Shopping Centre as well as entertainment venues and a connection to the public transport network are located just 200 metres from the hotel.

286 rooms, including 9 suites and 10 single rooms, are located on 6 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, an alarm call service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area.