This hotel is located near to the vibrant shopping and leisure centres of Kasnah and Metro. The beach is 1.5 km from the hotel and connections to the public transport network are close at hand. Moreover, there is a free bus shuttle service to the beach.

The hotel has 511 rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include a babysitting service on request, a childcare service, a car hire service, a transfer service, an alarm call service, a coin-operated laundry and a hotel shuttle bus.