This hotel is located directly on the Playa d'en Bossa's sand beach, around 4 km from the town centre of Ibiza. The immediate vicinity offers a wide range of shopping and entertainment venues, such as a water park located only 200 m from the hotel. Links to the transport network can easily be reached on foot lying about 100 m away.

The hotel welcomes guests in an 8-storey building with 5 lifts and 320 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, medical assistance, 24-hour room service, a laundry service, a hairdresser and a hotel doctor. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.