The attractive city hotel is situated at the heart of the historical centre of Porto and is surrounded by monuments, churches and museums. The old town with theatres, shops and restaurants is only a few minutes walk away. Rua de Santa pedestrianised zone lies just around the corner. A stop for public transport is situated only 50 m from the hotel. Nearby are diverse shops, countless restaurants, bars, pubs, cafés and entertainment venues (within 1 km), as is a nightclub. The centre is easily reached by car or by taking a short walk.

The hotel was built in 1880. Guests have a choice of 8 suites and 86 double rooms located in two 5-storey buildings with lifts. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.