The modern hotel is situated close to a large shopping centre in the heart of Oporto, about 1.5 km form the centre Praça da República. Links to the transport network can easily be reached on foot lying about 50 m away. The airport is 15 km from the hotel.

19 suites, 13 single rooms and 260 double rooms are located on 21 storeys and can be reached by 4 lifts. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.