The hotel is situated directly in the heart of Prague on the main boulevard, Wenceslas Square. All major sights and attractions of this most beautiful medieval city in Europe, including Charles Bridge and Prague Castle, are within a walking distance. Můstek metro station is roughly 50 metres from the hotel and Prague Main Station is about 1 km away. Prague International Airport is approximately 18 km from the hotel.

The hotel was built in 1912. The hotel has 89 non-smoking rooms, which are located on 6 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a page service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.