The hotel is located in the heart of historic Prague, just a few steps from the famous Municipal House, Gothic Powder Gate, the significant Republic Square and the most attractive shopping and commercial centre Palladium. Access to public transport is just a stone's throw from the hotel, and the bus station is around 1.5 km away. Ruzyně International Airport of Prague is located some 25 km from the hotel.

The hotel has 6 suites, 11 studios and 179 double rooms, which are located on 6 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.