This hotel is centrally located on the right-hand bank of the river Vltava just 300 m from Florenc underground station. The historical centre and shopping venues, as well as many of the top nightlife venues may easily be reached on foot or by making use of the public transport network. Guests may discover many of Prague's famous sights and sounds including Wenceslas Square and the old town (1 km away), Charles Bridge and the Jewish Quarter (approximately 2 km away) as well as the Hradschin, the city's famous castle (4 km from the hotel).

791 rooms, including 32 suites and 20 single rooms, are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. A business centre with fax machine and projector is available.