This hotel is situated in the northern district of Prague and is around 6 km from the city centre. One of the largest shopping centres in the country lies in the hotel's vicinity. A metro station, Střížkov, has been constructed in front of the hotel which directly connects to the city centre in 10 min and provides guests with convenient access. The airport is around 20 km away.

The hotel welcomes guests in a 9-storey building with a lift and 646 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available.