The hotel is situated close to the historical centre of Prague, in the new shopping and entertainment district. The hotel is also close to countless shopping venues, bars, nightclubs, a multiplex cinema and restaurants. From the hotel guests are able to enjoy excellent connections to public transport. It is approximately 1 km to Prague Airport and the train station, while the borough of Malá Strana, Charles Bridge and the National Museum lies about 2.5 km away.

Guests have a choice of 3 junior suites, 2 suites and 168 double rooms located in two 7-storey buildings with lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.