The hotel is conveniently located just off the Charles Square in the heart of Prague's New Town, steps away from famous Wenceslas Square, the Old Town square and the National Museum. The fabled Charles Bridge is only 10 minutes’ walking distance away. There are also plenty of restaurants and bars nearby. Most shops, designer boutiques, galleries and other tourist attractions are located within walking distance. The nearest underground station is only 200 metres away. The central railway station, which provides connections to other destinations in the Czech Republic and Central Europe, is located one kilometre from the hotel. Prague-Ruzyně International Airport can be reached in approximately 30 minutes.

The hotel has 3 lifts and features 160 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.