The hotel is situated on the right bank of the Vltava river, between Charles Bridge and the convent of Saint Agnes. Thanks to its ideal location the hotel is near prestigious historical sights such as Charles Bridge, Prague Castle, Staroměstské náměstí, the National Theatre, the Jewish Quarter, the synagogues and other interesting sights in the heart of one of the most beautiful cities in the Czech Republic. Its unique location also offers guests easy access to Pařížská, which is today a luxurious street with many fashion stores and restaurants.

The hotel was modernised in 2020. Guests can enjoy the pleasant ambience of one of the 140 non-smoking rooms, including 22 junior suites, 3 suites and 75 double rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities available at the hotel include a baggage storage service and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional facilities include a TV room. Travellers with their own cars can use the parking spaces (for a fee) (subject to availability). Other services include a 24-hour security service, a transfer service, 24-hour room service (for a fee), an alarm call service, a laundry service and a hairdresser. A projector is available for guests' business needs. 6 conference rooms are available for lectures, presentations and meetings.