Perfect for parents with children, this hotel is situated in a quiet area about 1.2 km from the centre of Puerto de la Cruz.

The complex was renovated in 2021. Guests have a choice of 438 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service (on request and for a fee), a car hire service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The conference room is available for conferences, lectures and meetings.