This hotel is located in the tourist resort of Puerto de la Cruz, just 20 metres from Martianez Beach and 150 metres from the famous Lago Martianez. The near vicinity features commercial areas with shops, boutiques, bars and restaurants. Los Rodeos Airport is 26 km away and Reina Sofia Airport is 100 km from the accommodation.

The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a car hire service, room service, a laundry service, a conference room, a banquet hall and a hotel doctor. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the car park.