This apartment complex is centrally situated in the tourist resort of Puerto del Carmen only 10 minutes away from the beach. It is located in a welcoming and peaceful neighbourhood close to the lively centre. There are several shopping areas surrounding the hotel where guests may explore the different shops, boutiques, bars, and restaurants as well as links to the public transport network.

The apartment hotel has 168 apartments, which are located on 3 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.