Located on Confresi Beach on the north coast of the Dominican Republic in Puerto Plata, this hotel is less than 3 km from the town of Puerto Plata and the Amber Museum, and is just 30 minutes from the International Airport of Puerto Plata. In addition, Brugal Rum Factory and Ocean World are within easy reach.

The resort has 282 rooms, which are located on 3 storeys and are reachable by lift. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.