This hotel is located next to the fine sand beach of Playa Bávaro, in the bay of Cabeza de Toro. Punta Cana airport is situated around 30 minutes away from the hotel.

The complex welcomes guests in a 3-storey building with a lift and 821 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The complex offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.