The hotel is located in the Katschberg ski area 10 km from St Peter's Forest and there are shops, bars, restaurants and clubs just a 2-minute walk away. The Hohe Tauern National Park is 173 km from the hotel and the nearest railway station is at Spittal/ Millstättersee, which is 35 km from the hotel.

57 rooms, including 3 junior suites, 3 apartments, 2 single rooms and 48 double rooms, are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. Complimentary newspapers are available. A fax machine is available for guests' business needs.