The hotel is located in the centre of Rhodes, within the fortress walls of the imposing Old Town. In the surrounding area guests will find sights such as the Grand Masters Palace (5 minutes' walk) and the Archaeological Museum (8 minutes' walk). Rhodes Airport is 13 km away.

Guests have a choice of 6 suites located in two 2-storey buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine.