This hotel welcomes guests in Tulum.

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service and a laundry service. A business centre with projector and fax machine is available.