The hotel lies in an idyllic location, surrounded by 3 hectares of park area, in the middle of Monte Mario and offers an unbelievable view of the city. The location connects a resort holiday with the possibility to be in the heart of the metropolis within a 15-minute drive. Public transport links are located within 500 m of the hotel.

387 non-smoking rooms are located on 9 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.