This luxurious beach hotel is located in the Playa Serena district and is separated from the shingle sandy beach by just a promenade. There is a connection to the public transport network in the immediate vicinity (200 m) and the surrounding area is littered with scores of restaurants, lively bars and boutiques. The centre of Roquetas de Mar is around 3 km away and it is about 4 km to the Gran Plaza shopping centre, Auditorio de Roquetas de Mar and the Plaza de Toros. Almeria is some 10 km away and Almeria Airport is just approximately 25 km from the hotel.

Guests have a choice of 311 non-smoking rooms located in a 5-storey main building and 2 auxiliary buildings. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The holiday village offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service and a hairdresser. Bicycle storage for a fee is available to guests. There is a bike hire service as well.