The hotel is located 600 m from a sandy beach and 2 km from Cala Millor. Accessible from the property: horse riding (300 m), Cafe del Sol (2 km), Cuevas del Drach (7 km), Safari Zoo (3 km) and PMI airport (65 km). The hotel is also within easy reach of shops, bus stops, bars, restaurants, city centre and supermarkets.

326 rooms are available to guests in a 3-storey main building and 6 auxiliary buildings. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) is provided to guests. Guests can learn more about excursions at the tour desk. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 4 lifts. There are a number of shops, including a supermarket. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for no extra charge. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.