The hotel is located directly on the promenade, around 10 minutes' walk from the centre of St. Julian's where guests will find restaurants, bars, nightclubs, links to the public transport network and the seafront. The bus stop is directly in front of the hotel on the promenade and the tourist centre is located in Valletta, which is around a 15-minute drive away. Some 30 minutes' walk from the hotel guests will find Sliema whereas it is around a 25-minute drive to Mdina and Marsaxlokk is about a 30-minute drive away.

The hotel welcomes guests in a 12-storey building with a lift and 276 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a projector.