The hotel is located only 350 metres from the beach and just 50 metres from links to the public transport network. San Antonio is approximately 6 km away and Ibiza Town is 18 km from the hotel. Shopping areas with shops, boutiques, bars and restaurants are to be found in the vicinity and the airport is 20 km away.

349 non-smoking rooms are located on 4 storeys and can be reached by 9 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.