This hotel is located in the Defereggental valley in East Tyrol 1,400 m above sea level. The cable car to the ski area is 900 m away from the hotel, which is surrounded by 3,000-metre-high mountains. This hotel is 83 km away from Innsbruck airport and 40 km from Lienz.

The hotel has a lift and features 84 rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.