This hotel is located in the tourist centre, not far from the famous Estrada Monumental and approximately 300 m from the nearest beach. Shops, bars restaurants and links to public transport are to be found in the vicinity (100 m) as well as the popular saltwater swimming baths (500 m). The nearest nightcluba are easily reached within walking distance (1 km) and the centre is a short trip with the local bus (3 km).

The hotel has 159 non-smoking rooms, which are located on 11 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area.