This hotel is located close to the old town as well as to the shopping and business centre of Funchal. An extensive selection of shops, restaurants, bars and links to the public transport network are to be found within 300 m of the hotel and it is just 1 km to the nearest nightclub as well as 2 km to the local beach. The airport is 20 km away.

3 single rooms and 73 double rooms are located on 7 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests can store valuables in the safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.