This is the highest town in Vogtland, at 800 m above sea level. Schöneck is known to many as the Balcony of Vogtland, with panoramic views of over 2,000m² of green, hilly landscape. It is an ideal starting point to try out the well-known Vogtland/Erz Mountain cross country ski runs. The building lies on the outskirts of the town and is ideal at any time of year. Within around 500 m, guests will find a train station and further public transport. The centre of Schöneck is around 1 km away, Plauen is roughly 24 km away and Hof is about 40 km away from the hotel.

Units include 331 non-smoking rooms, including 217 apartments and 57 double rooms, located in a 10-storey main building and an auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service and a safe. Wireless internet access is provided in public areas. The resort has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, room service and an alarm call service. Cyclists can make use of the bicycle storage area and hire service (for a fee). A business centre with projector, a flip chart and pens and photocopier is available. The congress service offers support with all aspects of event organisation. Lectures, presentations and meetings can be held in one of the 4 conference rooms.