This hotel is located directly opposite the arrivals hall of Vienna International Airport and is the perfect location for events ranging from business meetings to fairs and congresses. Restaurants, bars, a bus station, shops and the WTC Vienna are all in the immediate vicinity of the hotel. Guests will reach the motorway in about 500 m, the city centre in approximately 2 km, and the famous St. Stephen’s Cathedral in 3 km. M. R. Štefánik airport in Bratislava and Thalerhof airport in Graz lie 150 km and 180 km from the hotel respectively.

500 non-smoking rooms are located on 8 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, room service (for a fee), an alarm call service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a projector. Lectures, presentations and meetings can be held in one of the 20 conference rooms.