The hotel (Adults-only) is located in Crete, the largest of the Greek islands, in the south of the Aegean. It is located right by the hotel's private beach, in the middle of subtropical gardens, and offers a stunning view of Skaleta bay as well as the picturesque gateway to Rethymnon. The island features many mountains, as well as a consistent Mediterranean climate. A bus stop lies just a couple of steps away from the hotel, so that guests are within easy reach of the holiday resort, Platanes, which is 6 km away and Rethymnon, located 12 km away, where guests will find a picturesque harbour as well as plenty of shopping opportunities. The transfer time to Chania and Heraklion airports is about 2 hours.

The hotel was modernised in 2024. The hotel has 3 lifts and features 40 junior suites and 284 double rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Further services and facilities include a 24-hour security service, a transfer service, a laundry service and a hotel doctor. A business centre with fax machine and photocopier is available. The conference room is available for conferences, lectures and meetings.