The hotel is situated on 140,000 square metres of sandy beach, looking out over the magnificent crystal-clear waters of the Red Sea. It is located 45 km from South Hurghada International Airport. The architecture of the resort reflects a unique Caribbean ambiance.

The club was modernised in 2023. Guests have a choice of 604 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, medical assistance, a transfer service, room service (limited hours and for a fee), an alarm call service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. A projector is available for guests' business needs. The conference room is available for conferences, lectures and meetings.