The hotel is situated in a quiet location and is ideally situated for easy access to countless shopping and entertainment venues. The nearest sandy beach is just 50 m away and there are a number of restaurants and bars just 1500 m from the hotel. The marina, Puerto Portals, is also within walking distance. Palma's airport is easily reached within 30 minutes.

4 junior suites, 4 suites and 213 double rooms are available to guests in a 4-storey main building and a 5-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.