Stockholm's largest hotel is located in a modern district, adjacent to the Central Station, shopping areas, restaurants and various activities. The hotel is situated approximately 10 km from Stockholm's Bromma Airport and 45 km from Stockholm Arlanda Airport.

The hotel has a lift and features 558 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.