Centrally located in the Södermalm district of the city, this hotel lies just 10 minutes' walk from the old town of Gamla Stan. The main train station is 1 km away and the city centre is 2 underground stops from the hotel. Links to the public transport network (Medborgar Platsen underground station) can be found just a stone's throw away (100 m from the hotel).

The hotel has 332 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities at the hotel include a baggage storage service. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has a range of facilities for guests with disabilities. A variety of shops are available, including a souvenir shop. A garage is available for parking. Further services include room service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers will keep you informed. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 4 conference rooms.