The hotel is located in the heart of Kista Science City, 15 minutes by car from central Stockholm. The hotel is next to Kistamassan exhibition centre, Kista Centrum shopping centre and it is 20-25 minutes from Bromma Airport and Stockholm Arlanda Airport.

299 non-smoking rooms are available to guests. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services include a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. 16 conference rooms are available for lectures, presentations and meetings.