Built in typical Andalusian style with an Arabic influence, this hotel lies right next to the kilometre-long fine sand beach of Cádiz, by the Bahía de la Plata bay. Zahara de los Atunes fishing village lies around 4 km away, the popular route of the 'white villages' is 15 km from the hotel and the town centre is 5 min away. A selection of shopping and entertainment venues are to be found in the centre. Barbarete is located 15 km from the hotel whilst Cadiz is around 55 km away. Jerez airport is around 120 km away.

The hotel was modernised in 2022. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and 7 lifts. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a page service, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A projector is available for guests' business needs.