This hotel lies in the valley of Taurito, above the coastal road to Mogan. The hotel is located in a green area, surrounded by gardens and an impressive cliff landscape. The nearest sandy beach and the sea lie just 300 m away and the tourist centre of Puerto Rico is only 9 km away. The famous Playa del Inglés beach is about 30 km from the hotel. In addition, there is a regular public bus service departing from the stop located just 200 m away.

96 non-smoking rooms are located on 3 storeys and can be reached by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, a laundry service, a hairdresser and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area.