The hotel is located right in the heart of the city's business and commercial centre, just off Tsimiski Street, the most fashionable shopping street in Thessalonica. Guests will be able to get around as much of the city as they like in the daytime and enjoy the city's famous nightlife after dark. The Promenade and the White Tower, among many other attractions, are well within walking distance of the hotel.

125 rooms, including 14 junior suites, a suite and 72 single rooms, are located on 8 storeys and can be reached by 2 lifts. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Daily newspapers will keep you informed. A business centre with fax machine, projector, a flip chart and pens and photocopier is available.